COVID-19 OPERATING PROTOCOL
Steps to help protect the health and safety of our customers and our team.
1. Everyone will schedule online. Long-term renters will pay and sign waivers online. Sales previews will pay via contactless card reader should they choose to make a purchase.
2. Please be prepared to transport the equipment properly. We do not sell racks.
3. Guests will wait in their cars when they arrive. A member of the staff will come to you. Please stay at least 6-feet apart from others. The shop will not be open in order to minimize contact; therefore, please use facilities and wash hands before arrival as there will be no restrooms available.
4. We are not accepting cash or checks at this time to minimize contact.
5. We are limiting the number of appointments to maintain distancing guidelines (keeping 6-feet between yourself and others at all times). We will not accept walk-ins.
6. We’re taking steps to help protect our team by requiring staff to wear a face cover, requiring them to sanitize their hands frequently, and minimize close contact
7. Staff members who are sick will not be allowed to work.
8. All guests will also be required to wear masks.
This is a challenging time for us all, but our first priority is to the safety of our guests, staff, and community. If you have been exposed to the Coronavirus or are exhibiting even slight symptoms, please cancel your appointment and refer to current CDC and NYSDOH recommendations.
Thank you,
Hudson River Expeditions Team
2. Please be prepared to transport the equipment properly. We do not sell racks.
3. Guests will wait in their cars when they arrive. A member of the staff will come to you. Please stay at least 6-feet apart from others. The shop will not be open in order to minimize contact; therefore, please use facilities and wash hands before arrival as there will be no restrooms available.
4. We are not accepting cash or checks at this time to minimize contact.
5. We are limiting the number of appointments to maintain distancing guidelines (keeping 6-feet between yourself and others at all times). We will not accept walk-ins.
6. We’re taking steps to help protect our team by requiring staff to wear a face cover, requiring them to sanitize their hands frequently, and minimize close contact
7. Staff members who are sick will not be allowed to work.
8. All guests will also be required to wear masks.
This is a challenging time for us all, but our first priority is to the safety of our guests, staff, and community. If you have been exposed to the Coronavirus or are exhibiting even slight symptoms, please cancel your appointment and refer to current CDC and NYSDOH recommendations.
Thank you,
Hudson River Expeditions Team