What happens when the forecast is POOr?
Tours will run rain or shine. If we must cancel the event due to severe weather, a full refund will be offered. Please be sure to provide us with a number where you can be reached for last minute tour updates and check your email for updates.
ARE THERE ANY AGE RESTRICTIONS?
- Children must be at least 3-years old and 30 lbs to participate in certain areas.
- Renters under age 18 may not rent without a signed guardian release form. There will restrictions on where they may go pending conditions, age, previous experience, and whether an adult will be accompanying them.
- Please see tour descriptions for tours that are best for your groups age ranges and experience levels.
DO YOU ALLOW DOGS?
We do allow dogs with life jackets. Please bring your own with you. We suggest our sit-on-top tandem kayaks to allow for plenty of room for you all. We do not suggest dogs in the cockpit with you as it will hinder your ability to paddle. Constitution Marsh is a wildlife sanctuary and does not allow pets.
What is the best way to keep abreast of weather cancellations?
Our schedules are subject to change due to conditions. Please check for updates via our home page and social media. We do our best to predict conditions but we cannot always anticipate weather, water, and marsh status. We will reach out to those who have bookings via email and then phone call to reschedule or refund as needed.
HOw much time should I alott for my booking?
Please be at the store approximately 20-30 minutes before your booking to go over your route and be fitted for your PFD. Arrival after the booked time will result in forfeiture.
If you are making plans after your tour, rental, or class please factor in time extra time in case you need to dry-off and change.
If you are making plans after your tour, rental, or class please factor in time extra time in case you need to dry-off and change.
What if i need to cancel?
Cancellations for RENTALS
• Full refund with a minimum of 12-hours notice.
• No refund for less than 12-hours notice
Cancellations for TOURS
• Full refund with a minimum of 24-hours notice.
• No refund for less than 24-hours notice.
• Mills Norrie Tours in Staatsburg require a 48-hour notice.
• Full refund with a minimum of 12-hours notice.
• No refund for less than 12-hours notice
Cancellations for TOURS
• Full refund with a minimum of 24-hours notice.
• No refund for less than 24-hours notice.
• Mills Norrie Tours in Staatsburg require a 48-hour notice.
CAN I Kayak or sup beyond your rental range?
Rentals are provided for all paddlers within the designated areas of Foundry Cove, Constitution Marsh, and the Cold Spring shoreline in Cold Spring; Dennings Point in Beacon; and within the lagoon and Annsville Creek in Peekskill. Your float plan will be reviewed to ensure you have a fun and safe day on the water.
We encourage frequent or experienced renters to extend beyond to the greater area but request a demonstration of your assisted rescue skills or participation in a Foundations II class for your safety. A solitary day on the water is also great way to reconnect but for your safety we'll want to ensure self-rescue techniques or request you attend a class. Renters with a HRE assisted rescue and/or self-rescue endorsement will have a bounty of exploration opportunities.
We encourage frequent or experienced renters to extend beyond to the greater area but request a demonstration of your assisted rescue skills or participation in a Foundations II class for your safety. A solitary day on the water is also great way to reconnect but for your safety we'll want to ensure self-rescue techniques or request you attend a class. Renters with a HRE assisted rescue and/or self-rescue endorsement will have a bounty of exploration opportunities.
What should I wear and bring?
Non-cotton layers are essential to keeping you comfortable when weather conditions change. Wear something that dries quickly and is loose enough to have freedom of movement. Please reference the water temperature chart below and email with questions.
• Non-cotton, quick-dry clothing
• Water shoes with a heel strap or old sneakers are suggested due to rocks and other potentially hazardous conditions
(your feet will get wet)
• Reusable water bottle or hydration system
• Hat with visor
• Sunglasses with eyewear retainer
• Sunscreen and bug repellent
• Snacks
• Spare clothes or a towel if you would like (in-shop storage available)
• Waterproof bag for phone if you are taking one
*we stock dry bags, eyewear retainers, drinks, and snacks at our Cold Spring shop.
• Non-cotton, quick-dry clothing
• Water shoes with a heel strap or old sneakers are suggested due to rocks and other potentially hazardous conditions
(your feet will get wet)
• Reusable water bottle or hydration system
• Hat with visor
• Sunglasses with eyewear retainer
• Sunscreen and bug repellent
• Snacks
• Spare clothes or a towel if you would like (in-shop storage available)
• Waterproof bag for phone if you are taking one
*we stock dry bags, eyewear retainers, drinks, and snacks at our Cold Spring shop.
Are there any rules I should be aware of?
• Personal Flotation Devices (PFD's/life vests) must be worn securely while in your kayak, canoe, or on your paddleboard.
• Footwear with heel-straps are needed in order to walk in the water, due to rocks and other potentially hazardous conditions.
• If bringing a mobile phone, we highly suggest using a waterproof case/bag.
• A float plan designating the permitted paddling area and landmarks will be reviewed with staff and must be followed.
• Anyone paddling past the standard rental range at any of our locations must have demonstrate competence with self- and assisted- capsize and recovery techniques.
• Renters may paddle into Constitution Marsh pending tidal restrictions.
• Renters may not paddle under the railroad trestle on the south side of Constitution Marsh or portage over any tracks.
• It is illegal for paddlers to land at Pollepel Island (Bannerman Castle) unless part of a tour or with a reservation for an escort, arranged with BannermanCastle.org.
• If sudden severe weather forces you from the water refer to your float plan and call us for assistance.
• Paddlers need to be responsible and aware at all times. Clouding your judgement with alcohol and drugs is not allowed.
• We reserve the right to use our discretion when providing our services.
Children
• Renters under age 18 may not rent without a signed guardian release form. There will restrictions on where they may go pending conditions, age, previous experience, and whether an adult will be accompanying them.
• Children must be at least 3-years old and 30 lbs to participate in certain areas.
• Please see tour descriptions for appropriate ages and experience levels.
HRE RENTAL REQUIREMENTS
Rentals are provided for all paddlers within the designated areas of Foundry Cove, Constitution Marsh, and the Cold Spring shoreline in Cold Spring; Dennings Point in Beacon; and within the lagoon and Annsville Creek in Peekskill. Your float plan will be reviewed to ensure you have a fun and safe day on the water. We encourage frequent or experienced renters to extend beyond to the greater area but request a demonstration of your assisted rescue skills or participation in a Foundations II class for your safety. A solitary day on the water is also great way to reconnect but for your safety we'll want to ensure self-rescue techniques or request you attend a class. Renters with a HRE assisted rescue and/or self-rescue endorsement will have a bounty of exploration opportunities.
• Footwear with heel-straps are needed in order to walk in the water, due to rocks and other potentially hazardous conditions.
• If bringing a mobile phone, we highly suggest using a waterproof case/bag.
• A float plan designating the permitted paddling area and landmarks will be reviewed with staff and must be followed.
• Anyone paddling past the standard rental range at any of our locations must have demonstrate competence with self- and assisted- capsize and recovery techniques.
• Renters may paddle into Constitution Marsh pending tidal restrictions.
• Renters may not paddle under the railroad trestle on the south side of Constitution Marsh or portage over any tracks.
• It is illegal for paddlers to land at Pollepel Island (Bannerman Castle) unless part of a tour or with a reservation for an escort, arranged with BannermanCastle.org.
• If sudden severe weather forces you from the water refer to your float plan and call us for assistance.
• Paddlers need to be responsible and aware at all times. Clouding your judgement with alcohol and drugs is not allowed.
• We reserve the right to use our discretion when providing our services.
Children
• Renters under age 18 may not rent without a signed guardian release form. There will restrictions on where they may go pending conditions, age, previous experience, and whether an adult will be accompanying them.
• Children must be at least 3-years old and 30 lbs to participate in certain areas.
• Please see tour descriptions for appropriate ages and experience levels.
HRE RENTAL REQUIREMENTS
Rentals are provided for all paddlers within the designated areas of Foundry Cove, Constitution Marsh, and the Cold Spring shoreline in Cold Spring; Dennings Point in Beacon; and within the lagoon and Annsville Creek in Peekskill. Your float plan will be reviewed to ensure you have a fun and safe day on the water. We encourage frequent or experienced renters to extend beyond to the greater area but request a demonstration of your assisted rescue skills or participation in a Foundations II class for your safety. A solitary day on the water is also great way to reconnect but for your safety we'll want to ensure self-rescue techniques or request you attend a class. Renters with a HRE assisted rescue and/or self-rescue endorsement will have a bounty of exploration opportunities.
FAQs
FREQUENTLY ASKED QUESTIONS
